One of Appswiss' areas of specialization is creating efficient and reliable Customer Relationship Management (CRM) solutions using Salesforce technology. We tailor our solutions to meet the unique needs of organizations of all sizes and industries. From Sales, Marketing, Finance, and HR to specialized areas like the Nonprofit sector, including Fundraising, Volunteer Management, and Grant Management.
We have extensive experience in delivering digital transformation projects. Our skills in project management, business analysis, software development, and change management allow us to successfully adapt to the challenges of the ever-evolving digital market. As a result, we have become a trusted partner for our growing customer base.
We take pride in collaborating with reputable Nonprofit organizations to help them achieve their mission. By providing them with powerful tools and solutions, we empower them to succeed. Through our engagements, we are able to contribute to communities and make a positive impact on society. Our commitment lies in helping our clients achieve their goals and make a difference in the world.
We create ingenious solutions,
translating our customers’ needs into tailored technical answers.
We care about our customers and support them with full dedication in their digital journeys.
We know about the value we add to our customers’ success.
Our impact is why we come to work motivated, every day.
We care for each other. Listening to the needs of our counterparts helps us to improve collaboration.
Our business thrives on the expertise and dedication of our multilingual CRM professionals. With a solution-oriented approach, a positive attitude, and a commitment to being reliable long-term partner for our customers, we have found the recipe for success. Our team consists of individuals with various technical and functional certifications, business degrees, and extensive experience in different industries.
Samy Boumala, Founder
“What are you doing at work, daddy?” Trying to answer this innocuous question from his young child was a real catalyst for Samy.
After a rich experience in consulting and finance with large groups, Samy felt the need to direct his career towards greater fulfillment and impact.
The current upheavals lead us to question many things: our habits, our relationships, our ways of consuming and working.
“Be the change you want to see in the world” is a quote that inspires Samy.
The company was founded with the idea that another economy exists, that another economic model is possible, where the Human is above all placed at the center of concerns.
Hauke Krenz, Head of Operations
Moin, Grüezi and Bonjour.
With a diverse background in consulting and CRM expertise, Hauke is the go-to guide for navigating the complex world of technology. In his roles, he has empowered organizations across various sectors, led transformative CRM projects and streamlined operations for enhanced efficiency. Curiosity and the desire to innovate within a motivated team are Hauke’s key motivators.
After long meetings, you will find Hauke doing WODs in the gym next door, clearing his mind by exercising. In summertime, he paddles on rivers and lakes, or simply discovers the next best biking path.
Juliette Bigot, Customer Success Manager
Born in Saigon, raised in Cairo then in Paris, “a traveller”, Juliette has always evolved in multicultural environments.
She arrived in the international Geneva in 2013 and is motivated to contribute to the positive impact of organizations (including Nonprofit). Juliette has developed a passion to transform organizations digitally and likewise enjoys eating cheese fondue in the beautiful Alps. Besides work, Juliette is passionate about arts and craftsmanship. She also s͏e͏r͏v͏e͏s as board member of Toastmasters club a͏n͏d͏ OWIT Lake Geneva, local chapters of international organizations committed to improving leadership, networking and women empowerment.
Vanessa Bollier, Salesforce Consultant
Born and raised in Geneva, Vanessa has grown up in an international environment with great exposure to local traditions. She knows the region, the network of associations and has a clear picture on the development of society and therefore can spot market trends quickly. Vanessa has dedicated most of her career to the Nonprofit sector directly and indirectly, as a volunteer and also in her employments. One of the reasons why Vanessa has not continued her career as a lawyer (which was her initial study field), is that she discovered her passion for digital solutions in the technical world of CRM systems.
On top of that, she understands the work with Nonprofit organizations as important and valuable for her personal development. Vanessa also has two shining cats, a bright smile and some colorful socks.
Michaël Ponard, Marketing Coordinator
Michaël is our super hero for organizing cool events and team building. Michaël is supporting the team with extensive marketing knowledge and always find creative solutions. In his professional career, Michaël has developed and proven various skills in graphic design, project management, communication and event management. He enjoys being around people and good living. Michaël is curious by nature, enjoys sport, boating and all the little pleasures of life. Probably this is why Michaël is always having a smile on his face.
Consulting / Advisory
We provide a comprehensive business and technology advisory service – from the strategy to road-mapping .
Our team has years of experience working with clients in multiple industries, including but not limited to Nonprofit, Manufacturing, Luxury, Retail.
Getting started with Salesforce can be a major headache. That’s why it’s critical to choose the best implementation for your company’s size and needs from the get-go. The right implementation for your organization won’t only set you up for success, but it’ll also enable you to maximize your return on investment and increase your bottom line while minimizing costs.
Support & Maintenance
Appswiss knows that a well-implemented Salesforce platform is as vital for customer satisfaction as a well-maintained platform. The professional expertise of our Salesforce certified experts will ensure a smooth experience and a stable work of your CRM.
Minimize technology investment with proven administrative and support services of Salesforce technology from our expert team.
Our knowledge of the latest technology and software development allows us to create tailored solutions to fit your needs and strategic evolutions. Our level of innovation allow us to constantly develop new technical solutions that improve our customers’ effectiveness.
We integrate Salesforce with existing systems and processes to optimize performance such as Outlook, Marketing Cloud Account Engagement(Pardot), Conga, DocuSign. This includes identifying, designing and implementing the necessary integrations to ensure seamless data flow and improved workflow efficiency.
We accompany changes with tailored in-person or online training to secure full adoptions of the solutions put in place.
Benefit from our experience and expertise with the Salesforce eco-system of products and become enabled to use the platform to its fullest potential.